From the moment I walked in and had previously spoken to Frank he made me feel very comfortable in my decision as to what Mercedes-Benz of would fit me the best he not only knows the brand he also knows how to treat his clients it is worth a trip there and the time Spent with Frank
My experience with Douglas and Harry was fenomenal. Their customer service is really exception they gave ,e a great deal on my trade and helped in every way possible to help me get the price I needed on my new Porsche.
I wouldn't consider buying a car anywhere else. Everyone there makes you feel like you're the most important customer they have. I can't say enough about the entire process from buying to service. Any question you have gets answered. Any issue is immediately resolved and their door is always open if you need help. They're absolutely the best!
I brought the car in for some follow up work from several months ago during "the season". I came back to Naples for some personal business and arranged, prior to my return, to bring the car in for the follow up. While being taken care of, Jose called to tell me of a new issue with the car's air conditioning. I was very, very surprised because the air conditioning had been working fine. The dealership let me keep the loaner for several extra days while they tried to find the cause of the problem. Initially, I was upset, but Jose managed the process and kept me informed, while he worked with the Service Director to resolve my concerns.
called dealership spoke to Frank Deluca he was great handeled my trade in and gave me a great price on my new c300 truly a professional will be buying my next car from him Thank You Frank
I have purchase many cars from Frank DeLuca and have always had a great experience. This purchase happened to be shipped outside the state to my other house. It was all very smooth and went off without a hitch.
Helpful, professional with a non-pressure approach. Top notch service! They took the time to address any ad all concerns. Made me feel like they really appreciate my business.
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