Best car dealership experience I've had. Knowledgeable, professional salesman.
very nice showroom
I scheduled my S550 for service. The routine service was completely quickly, but there was a misunderstanding on dealing with some minor scratches. While in the dealership, our salesman Frank DeLuca saw me and came right over. He wanted to make sure everything was going well. When I explained about the scratches, he quickly jumped in and got the issue fixed immediately! I was blown away. Frank is one of a kind. Buy your next car at Mercedes-Benz of Bonita Springs and ask for Frank!!!!
I recently move here and took the car in for the 20,000 mile routine. They did a great job, provided me a loaner and helped me deal with an issue from the dealer I purchased.
I had an exception service experience. Everyone was helpful and gave a good explanation of what they were going to do. Everything was done on time.
Salesman, Josh Dunkelberger was outstanding. Lenny Condi was also excellent. Also my thanks to Scotty Buchanan. Great. I would like to request no more surveys, please
Purchased my 'dream car'! The car store is impressive from the street and equally so upon entering. My sales person Bradley LaPlante introduced himself to me almost immediately and took me to his office area. We went for a test drive of a 2016 SLK300 which was impressive also. Bradley walked me through the process, answered my questions, and found others in the store to answer questions if clarification was needed. He really did an excellent job. The vehicle was made ready for delivery while Bradley introduced me to Lenny Condi to complete the final papers. Lenny was also great!The dealership is allowing me to drop the vehicle off for transportation up North by a firm they recommended.My only disappointment is that I will not be able to have service done at the Bonita Springs Store as the vehicle will be in Wisconsin.
The sales person was excellent and extremely knowledgeable. The finance person was also great. The whole experience was a 10. I would recommend anyone going there.
Geoff is always an absolute pleasure to deal with! He is very knowledgeable, honest, and willing to go the extra mile with his customer service! As a service provider myself, I provide a ton of value and like to receive the same type of treatment and value as a consumer. This dealer earns five stars. Geoff earns six! Anyone considering purchasing a vehicle or servicing their vehicle at the Bonita dealership will not be disappointed! Highly recommended. "Best or nothing."
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