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2 salespeople helped with the purchase,both were professional and knowledgable.The atmosphere at the facility is also creative to a high end experience.I see Frank D. on the review,but do not forget Rene,she was wonderful to deal with..Also a good word for Armando.
New GLE 350 4-Matic My wife and I live in Naples. We first went to the local store. They had a limited selection. We had 2 Mercedes Benz vehicles and were interested in trading into a 2020 new body style and technology. I received a deal offer from the local store with appraisals and went to MB of Bonita Springs Arriving at this Dealership I met Frank De Luca had both vehicles appraised. I found the exact vehicle I wanted. I shared the offer from the local store. Within virtually 5 minutes, Mr. DeLuca negotiated a $5,000.00 better deal on the car I wanted. I do not go to a dealership to shop, negotiate or waste time. I do my own research, decide what I would like to buy, test drive it and get the best deal possible. In fairness, both stores were courteous and pleasant to visit. MB of Bonita and Mr.DeLuca specifically made me feel appreciated, He made this easy and fast with a far better deal. Buying a new car should always be just like this. This dealership "get it"
Frank DeLuca is the ultimate professional at Mercedes Benz of Bonita Springs. He is honest and straightforward and watches over every aspect of the process. Not only is Mercedes Benz a great product...it is also a pleasurable experience to buy one and have it cared for at MB of Bonita Springs. You can't go wrong!
We went into the dealership in October and left because of the salesman. We decided to give the dealership one more chance because of there ratings. I went in meet with Frank and picked up my new GLS yesterday. Frank was great to deal with. Will be back in July for a another car.
It was a pleasure working with Frank DeLuca at Mercedes-Benz of Bonita Springs. My purchasing experience throughout the entire process was professional and pressure free.
If you want to purchase a car from someone who cares for the consumer, then go see Frank DeLuca. I don't even own a Mercedes. He found out that my Hyundai Sonata's engine seized. I was devastated because I had just paid off the car and was finally relieved of some financial burden. This man went out of his way to contact Hyundai to see if they could help me out. Well, they replaced the engine and Frank DeLuca saved me!! Thank you Frank for being selfless and helping a desperate human being. So, if you are in the market for buying a mercedes-benz, go see Frank DeLuca. I'm sure you won't be let down by his customer service!
I just purchased my second car from Frank at Bonita Springs Mercedes. He is the ultimate professional and does everything possible to please the customer. He even emailed me on a Sunday over something not very important. I purchased Mercedes from several dealers up north but he is by far the best
Best service in the whole SWFL . Great knowledge , fast and absolutely amazing customer service. All staff are greeting everyone that walks in the door and the rep i dealt with, Frank DeLuca, truly made me feel like family....
Ordered a car from him via the internet - sight unseen other than a few photos. Frank took the time to do a quick video run through of the car and I purchased it. He coordinated the transportation up to my location and had great communication throughout the process. I was very happy and would recommend Frank for your car needs.
I always look forward to deal with Frank when my car needs to be serviced. Not only is he a true professional in his field, but, a gentleman as well. My service experiences have always been 5 Star. Thank you Mercedes.
Frank has the best customer service I have ever experienced. We ordered a 2020 GLS450 and he took the time with us to go over single option we wanted. He went above and beyond, always contacted us for updates on the build of the vehicle. The vehicle came and it was everything we wanted he made sure the car was inspected and detailed before we seen it. Everything went nice and smooth, I would highly recommend Frank DeLuca.
Frank is very customer service oriented and is backed by a great service team He goes well beyond regular customer service He makes the car experience a true pleasure
This was one of the best car buying experiences in my life, Frank was very helpful and took care of everything. I would recommend to anyone looking for a Mercedez Benz or other cars, 10 out of 10!
Frank is absolutely the beat! I purchased my 6th vehicle from Frank and MB of Bonita Springs. Frank works extremely hard to please ...finding the right vehicle, getting the beat deal and then delivering timely and correctly. Harry does a superb job in the business office as well. Frank always follows up and wants to make sure you are happy. WOULD HIGHLY RECOMMEND FRANK DELUCA!
Great service, friendly knowledgeable staff. I’m very happy that they were able to find the car I wanted with the options wanted. Will highly recommend this dealership.
Frank is the BEST! He is very approachable and trustworthy. He treats his clients as FIRST call always. He doesn’t pressure his clients t
I have purchased two Mercedes from Frank and both deals went smoothly, no stress and he went out of his way to make it a pleasure to do business with him and the Bonita Dealership. He has stayed in touch after the sale to continue making it a great purchase. Don Strong
This was my first visit to MB of Bonita, and I was truly impressed with the cleanliness and customer service. Frank was extremely helpful from the very beginning and kept the mood light which in return made buying a car fun. It was also the first time I've been in a dealership and didn't feel rushed or pressured to buy at any point. My son and I highly recommend contacting Frank if you are in the market for a new vehicle.
Frank Deluca sped me through another Mercedes purchase! Great facility with wonderful service. Very professonal attitude and I am without further words😊 Good experience. Thank you.
What I appreciate most about the dealership is that Frank is with you every step of the way. Whether it’s sales or service, he is always available for support.
Frank is the best! He is awesome. I have purchased numerous cars from Frank. He is honest, a deal maker, follows thru, cares about his customer and experience. WOULD HIGHLY RECOMMEND FRANK DULUCA! MB of Bonita Springs is also a wonderful dealership with great service, lots of inventory and they all care about their customers!
I would like to thank Frank DeLuca for his assistance and guidance in helping me to order my E53 sedan. Although I live in NY and was unable to obtain the vehicle in Fla, he assisted me in the process of ordering my new vehicle. His knowledge on every aspect of the car, especially in terms of distinguishing the special features of AMG, was extremely helpful. He is a passionate true professional who I can recommend highly for any potential Mercedes Benz lease or purchase.
Frank was amazing to deal with. Honest guy. He stay with me after the sale, which show me he cared The dealer ship is amazing too
This is my third Mercedes Benz purchased at Mercedes Benz of Bonita Springs with Frank Deluca my sales representative. Franks demeanor, knowledge, and professionalism made the entire purchase experience a pleasure without the usual pressure tactics. Frank Deluca is a credit to Mercedes Benz of Bonita Springs and an asset to the organization. Rest assured I will return to this Dealer for future purchases. THANK YOU Frank your the best!!!
Frank Deluca is one of the best sales people that I’ve ever worked with. His extensive knowledge with the Mercedes product is amazing. Highly recommended!!
In short he gets it! Frank not only made it a great buying experience for myself and my wife but my daughters too. Highly recommended.
Frank DeLuca helped me trade in my 2015 c300 for a 2019 A220. He made this experience very smooth for me and was very helpful in answering all my questions and making sure I got exactly what I wanted. He is the best salesman at Mercedes Benz of Bonita Springs, and I highly recommend him to anyone who is looking for a new car.
Frankie D ... he’s the Best! I purchased 2019 Mercedes-Benz GLS 450... I am in Love. This is my first Mercedes! It has all the bells and whistles I could ever want. It’s a comfortable and classy vehicle. Frankie made the buying experience easy!! I highly recommend you to go see Frankie for you next vehicle!! Thank you!!
Frank Frank Frank da Bomb. Great salesperson, great person, great vehicle. Can’t wait to call him again for the next one. Highly recommend the dealership not just for the service and the selection of cars but also we bring our vehicles in here all the time to get serviced and they do a great job.
Frank was a great guy to work with treated me very well and the dealership is 1st. Rate Made everything on the used car right Thanks
Frank is great to work with, provides all the information needed to make an informed decision, and provides 1st class service. Lindsay and Ted Corbin
Excellent overall experience. Our Sales Consultant Frank Deluca was awesome to work with. There was never any pressure and he was extremely helpful throughout the entire process.
Frank was great, we looked at several cars. Frank helped us pick the perfect car for us. He was very knowledgeable and terrific to work with.
MB of Bonita Springs is outstanding in every way, exceeding expectations. The whole team is attentive and respectful...customer service is simply the best. I would not hesitate to recommend this dealership...simply the best.
First with the best ! That’s my opinion of Frank and Josh Dunkelberger. Both are extremely responsive to my needs and have great product knowledge. Frank goes above and beyond for my requests and always in diplomatic fashion. Additionally, working as a team Josh with all the attention to detail truely rounded out the overall Exceptional experience. Thanks guys ! I’ll be back to buy my third vehicle from you soon ! Sincerely Mark Dombkowski
Frank is the best in the business. Loved working with him when we bought our Mercedes Benz. Highly recommend his service and the dealership! made the transaction smooth and easy. He cares about his customers, not just the cars.
The “Magic Formula for Success” is not a secret. It’s simply to make a customer feel like a guest in your own home. Frank understands that in a way few others do. Every time I enter this dealership, for as little as a complimentary car wash, I’m greeted with a warm smile, a friendly handshake and what “feels like” a genuine interest in me... not only as a customer, but as a person. Frank asks me if there’s anything HE CAN DO to make my experience better. The interesting part of this commentary is that Franks job is to sell..., yet repeatedly when I enter the Service Department..., THAT’s where I find him. In Service..., NOT on the Sales Floor, (but rather, in the Customer Lounge) In a simple phrase.... He gets it. Keep the Customer happy and they’ll never want to go anywhere else. In the digital world we all find ourselves currently living in, losing a customer could be just a “click” away. But Frank makes me feel like (when it comes to my car), I don’t want to “click” anywhere else. I guess what I’m basically saying is... We click. And THAT makes all the difference. The Free Pastry doesn’t hurt either. (LOL) Successful people are always looking for opportunities to try to help others. Un-Successful people are always saying... “What’s in it for me?” Here’s to a Salesman who understands that the Sale doesn’t end once he makes the Sale! “Old School” Service, the way it’s supposed to be. Brooklyn Strong, now in Naples. Here’s to you Frank!
Beautiful facility. Wonderful hospitality center - great cappuccino and pastry! Terrific service from every team member. Frank was extremely helpful throughout our whole experience. We would highly recommend to anyone looking for Mercedes.
I was working with Frank DeLuca for 2 months to get the right C300. My wife loved that model, so Frank found the right car for us. We are looking forward to buying another car in a few months. We highly recommend Frank and Mercedes benz of Bonita springs.
Fantastic experience! He is great to work with before, during, and after when buying a car. He is very responsive to phone calls and questions.
Frank helped me lease my 2020 C300. Overall experience was excellent. From Frank to the Manager,John Bradley worked with me and my family to trade in my old Mercedes and get me in a beautiful, safe new car.
Frank was amazing and helped us find our dream Mercedes Benz Car within only 2 days! I already recommended him to my good friends because I know they'll be in best hands with him. He was always honest with us, immediately available when needed, and just provided excellent knowledge and service! So happy we decided to go to Bonita Mercedes Benz and had the pleasure to work with Frank!
Frank is my go-to guy at M-B of Bonita. Always friendly, responsive and courteous, he is a true car guy, with a thorough knowledge of all makes and models. I first came to the dealership a few years ago to look at a used Porsche, but with helpful guidance from Frank, I’m now on my second new AMG, and couldn’t be more pleased with both the vehicles and the buying experience.
Frank is an excellent sales person! Getting to know him over the past 3 years, he always puts the need of the customer first. I would highly recommend him if you are buying or leasing a car. You will not be disappointed by his professionalism or service.
Frank DeLuca has been wonderful on my 2017 S550 Cabriolet purchase. He is the most responsive, knowledgeable, professional and transparent sales person I’ve deal with. Once you meet Frank and buy a car, you become a friend for life and become part of his family..
Thank you so much for helping me out of a difficult situation yesterday! Excellent sales and service department! Have been and will remain a loyal customer due to the professionalism of your staff
The attention and service I have received from Frank and the dealership is unparalleled. I have lived in Florida for 42 years and have never experienced this level of customer service.
I recently purchased my fourth vehicle from Mercedes Of Bonita. From the moment I walked into the dealership, I was greeted with absolute professionalism. They made my car buying experience an absolute pleasure and enjoyable. My Salesman Frank Deluca assisted me every way possible, and has in depth product knowledge which made it easy for me to choose the vehicle for me. He went above and beyond and does this each and every time I send him customers. He is a great person. I was able to meet management at all levels. The store was extremely busy, but each manager came out to speak with me and made certain I was taken care of. They are consummate professionals. The managing partner Ralph Mesa greeted me and spent a tremendous amount of time explaining how important customer service is to him and his staff. To say Phenomenal would be an understatement! Having purchased cars for thirty years, I can absolutely say no dealership can compare. They are simply the best at every level and I recommend them to every person I know!!
From start to finish we had a first class experience with the entire team and especially with Frank Deluca. He is professional, courteous, non-pushy and a wonderful person to deal with. I will definitely seek his guidance and assistance with my next vehicle in 2020.
I was browsing online on the Mercedes-Benz of Bonita Springs website. I found a car that I was interested in and found a list of sales people on the website. I ended up picking Frank Deluca and messaged him around 1130 at night. To my surprise he ended up messaging me right back and next thing I know we are on the phone talking at 11:30 PM. I told him about the car I wanted and we set something up for me to meet with him the following day. At 7:30 in the morning the next day he sent me a live video that he recorded of the car. I went in that day and met Frank And eventually ended up making a good deal on the car and purchasing it. I normally go to a different Mercedes-Benz dealer but since my experience at the Bonita Springs Mercedes-Benz I will be doing all my future business there. Frank and the team there were all amazing and went out of their way to satisfy me. If you are planning to purchase a Mercedes-Benz I highly recommend you contact Frank Deluca and go to the Bonita Springs Mercedes-Benz dealership. Jason and Danielle Naples, Florida
What outstanding service! Frank DeLuca went above and beyond making the experience exceptionally professional and comfortable. I will defiantly recommend Frank DeLuca to family & friends, and use him in the future. A++ Service!
I live in Georgia, and online, I found the exact car that I was looking for at Mercedes-Benz of Bonita Springs. Electronically, I contacted the dealership, and literally within minutes, I received a phone call from Frank DeLuca. Within a few hours, he emailed videos of the automobile to me. Initially, I dreaded the prospect of doing business remotely over the phone, but even though we were over 500 miles apart, Frank - in a very personable way - made the purchase, financing, transport and delivery of the vehicle to me in Georgia an absolute dream. I give Frank and this dealership the 5 stars they truly deserve.
I've recently had the pleasure of purchasing my second vehicle from Mercedes of Bonita. The team in Bonita takes extraordinary care to ensure the highest level of customer satisfaction and support from the initial purchase, all the way through the complimentary car wash and subsequent service visits. Frank Deluca can truly be considered a partner in the purchase process. He takes the time to understand your needs; works diligently to meet your expectations, and doesn't rest until you are completely satisfied. In fact, it's not unusual for Frank to send you a friendly text, just to touch base and follow up several weeks after you've driven your new ride off the lot. John Bradley, working with Frank, will work a fair and honest deal; and you'll leave the table with the experience of never having had a more civil purchase negotiation...ever. The final leg of this Trifecta is undoubtedly Service. As you enter the Service bay, your head starts to spin from the sheer number of individuals whisking you along, offering you coffee, water, or even a pastry from the café. The air of civility is intoxicating for many of us who've never experienced this level of attentiveness before. Jeff Douglass and Torrey Tammaro are detail oriented professionals, who are single minded in their goal to meet the highest level of customer satisfaction imaginable. All in all, the team of Mercedes Bonita, understands the fundamental key to success, is driven by the customer's need to be respected and provided with a quality product. These guys are consummate professionals, and are undoubtedly the best at what they do...anywhere.
I called for a specific car I saw on a website that had just been posted that day. Frank took the call found the car called me back with all of the information and had it cleaned for me in 20 minutes. Frank had so much knowledge of the car and just made my experience so wonderful. He’s so great at what he does it’s incredible. I will send anyone I know to him from now on because I know they will be in good hands. If you want something done he takes care of it right away. I would only come to Frank now to buy a car and will continue to tell everyone about how wonderful he was!
Frank DeLuca is a high stand sale representative of Mercedes Benz . With a professionalism and efficiency he is so far the best sales person that I have met !!! Amazing !!!
From the moment I walked in and had previously spoken to Frank he made me feel very comfortable in my decision as to what Mercedes-Benz of would fit me the best he not only knows the brand he also knows how to treat his clients it is worth a trip there and the time Spent with Frank
called dealership spoke to Frank Deluca he was great handeled my trade in and gave me a great price on my new c300 truly a professional will be buying my next car from him Thank You Frank
I have purchase many cars from Frank DeLuca and have always had a great experience. This purchase happened to be shipped outside the state to my other house. It was all very smooth and went off without a hitch.
Helpful, professional with a non-pressure approach. Top notch service! They took the time to address any ad all concerns. Made me feel like they really appreciate my business.
Have bought a car from Frank who is totally honest and knowledgeable. Had issue with the tire which he stepped in and got service department to handle the issue ASAP. A sales guy who goes above and beyond. Frank is the best.
Repeat customer for a reason! As always, the dealership is impeccable. The entire team I dealt with was in sync and efficient. Frank is amazing, honest, straightforward and fully prepared. He is completely knowledgeable about the product, patient to answer any and all questions, and very dedicated. They all clearly love what they do and want their customers to love what they leave with
Frank is always a pleasure to work with. This is our third Mercedes that we have bought from Frank at Mercedes Benz of Bonita Springs. He is honest, fair and always treats us like we are his most important client - even if he sees us in the service area. He is always smiling and is the very best at what he does. I would always recommend Frank to anyone looking to buy or lease a Mercedes.
Frank is the absolute best at what he does, a true renaissance man of the automobile sales industry. I simply could not recommend him more.
Anytime I had any questions Frank Deluca responded in no time and help me with every and any needs I have ever had ! He is amazing and cares for his customers! I would highly recommend him and I would choose him over and over again !
This is my second car that I bought from mercedes Benz Bonita Spring. Frank has been wonderful. Very professional, courteous always welcome his client with a smiling face. He is always willing to help. Armando, John Bradley and Tory are great. Overall great staff.
Our three vehicles were all purchased within the past 3 years at Mercedes in Bonita Springs. Frank DeLuca was our salesperson for every car. Frank has continued to assist with our cars, even going as far as calling storage facilities to house my AMG GT. He’s always following up and checking in to see if we might be interested in a vehicle he has in the dealership. He is willing to accommodate us and always available to assist with even the smallest request. Frank doesn’t just sell you a car and it’s over , he truly cares for his customer ....going above and beyond .
Frank will literally not stop until you are in the Benz that’s perfect for you and will explore every possible scenario to make it happen. Simultaneously he provides the class service you expect.
Absolutely amazing experience! Frank treated me like family, the best customer service I have ever had. I would recommend Frank and the dealership 110% I left super happy!
I recommend Frankie for all your MB needs. He is right on the $$$. Personality plus++++.It is a pleasure to work with him. You will not regret the service..
I am BEYOND impressed with Frank DeLuca and Mercedes. I met Frank through my boss, and let me tell you, I was not let down. I was treated like a queen from start to finish. I continue to get calls asking how the car is. I’ve never been treated like this I’m completely blown away. My car is perfect. I will be back to work with Frank for years to come. Thank you for everything!
This is the second car I have bought from Frank. I have had the best experience from start to finish.He is simply the best. I thank Jeff for the excellent care he always took of me. I enjoy coming to Mercedes Benz of Bonita. Very welcoming staff, and we love willie.
Not only has Frank DeLuca always taken care of my sales and or service needs, he has done everything possible to assist my son in acquiring a new vehicle. There are complications of an existing lease and my son is out of state. Regardless Frank has put in his personal time to help. Thank you Frank!!
As a New York resident when a friend recommends a Florida salesman you go into it a little skeptical, but after speaking with Frank it was clear I was in very good hands. He was articulate and extremely knowledgeable about the Mercedes line. I was leasing another truck for my daughter that’s when Frank Deluca recommended I use Massapequa Mercedes Benz because at this time there programs where better suited for my needs. I never met a salesman who was as honest as Frank Deluca and my next car will definitely be thru him. Thank you Frank for making this a painless process and I highly recommend this dealer and salesman. Kip c
Frank has to be one of the best in the business. He’s very knowledgeable, down to earth and genuinely cares about what type of deal he puts you in. It’s about more than just selling you a car with Frank.
Walked in off the street after seeing a Mercedes on the dealership’s website, and 2 hours later I was out the door with my CPO car! Frank DeLuca was my salesperson and he got me in the car for the price that I felt was fair, went to bat for me to get more for my trade, and got me through all the paperwork and out the door in under 2 hours. I highly recommend Frank if you value your time and money. He even gave me his personal cell number after I bought the car incase I had any questions.
My vehicle was totaled in a car accident and Frank was on the phone making sure I was safe and taken care of....who does that these days...very impressed!
I can’t say enough good about Frank DeLuca!!!! He is polite, never pushy, and really really cares about his customers! I feel like a he is a great friend that you can always count on! He gets right back to you if you have a question. I don’t think I could ever buy another car but from him! He is Honest, trustworthy, and dependable! I will be 60 and have never had as good experience buying a car as with Frank! I highly recommend him!
Looking forward toTo further interaction with Mercedes Benz in the future I have to make current lease expires I would be really happy if Mercedes Benz offered a vehicle more similar to the BMW 640 IGT which is what I currently have switched it
As german part timers from Fort Myers we stoped by to exchange our 12 year old ML against a younger preowned GLE. We met Frank and the manager and within 1 hour the deal was perfect. An amazing experience. Now days later we are enjoying the free car wash service.
Working with Frank DeLuca was great. Even though I purchased a pre-owned Mercedes from him, the lower price point was irrelevant to him. He made the experience pressure-free, stress-free and truly exceptional. He followed through with every detail, and I feel like I walked away with a great car at extremely fair price. DeLuca, even helped me facilitate getting the vehicle to my private residence...way above and beyond. The man is an honest gentleman and it was a pleasure doing business with him. Highly Recommended.
I just bought my second car from Frank in less than 5 months. He knew what I was looking for (C63S convertible) and contacted me before it was even traded in at the dealership knowing he was getting it. It’s perfect! Again Frank went above and beyond to make my experience so exciting. He’s the most honest and sincere salesman TJBJR
I was referred to Frank by my brother in law almost two years ago. The best decision I made was to purchase by vehicle from him. A true professional who is knowledgeable and honest throughout the process.
I went to Mercedes of Bonita looking to trade in my current C class for something different. Frank is the one who assisted me and I could not be happier. From the moment I got there, he made me feel comfortable and answered every question I had. He went above and beyond to make my experience better than expected. I will always ask for him whenever I’m in the market for a new car! Thank you again, Frank!
It’s always so quick and easy getting my new cars through Frank. Find the car you love and he will make sure you drive away with it!
Frank Deluca delivers exceptional service once again!! My Wife and I have bought several cars from Frank and always leave satisfied with the transaction. If your looking for a new car I highly recommend Frank and Bonita Mercedes Benz.
Many thanks to Frank DeLuca for an awesome car buying experience! I must say this was the most informative and pleasurable Salesman I have ever worked with. Truly Frank is an asset to this dealership and his co-workers. I love my new car and will never buy anywhere else!! Thank you again, Frank- you are truly a professional in your field!
Frank DeLuca as an extremely professional and knowledgeable salesperson who knows how to put a deal together. He works tirelessly to make it happen. The dealership and staff is also excellent; highly recommend!!
Love this dealership especially our salesman Frank Deluca. He went over and above our expectations, also helped us with aftermarket equipment We will never go anywhere else for a car Patti & Vinnie
Frank is incredible....he takes the time to make sure the vehicle is the right choice...I truly appreciate his honesty, integrity and follow through....Highly Recommend Frank DeLuca, and Mercedes Benz of Bonita!
After leasing my last three cars with Frank DeLuca, I called him about leasing another brand of vehicle (I still own a Mercedes) and he was more than happy to help. I asked Frank about lease ideas and he gave me some great advice. Frank just loves helping people that is anything car related! Don't hesitate to contact Frank DeLuca for All your car needs!
When you are looking for a dealership to exceed your expectations, then this is the place for you! I purchased many vehicles in NY but everything about MB Bonita is worth shouting about. Frank DeLuca is knowledgeable, experienced and working on your side to get you the best deal. Frank Will be the salesmen who will stay in touch and B There if you ever need him. Jonathan in service always has time for you and keeps you on track with all your vehicles upcoming needs. He is an excellent service advisor! Mark in service loaners is hardworking and wants you to be extremely satisfied. Every person I have ever been in contact with are the type of employees I would love to hire. With employees like this, I feel at home and will never shop anywhere else! V.C. Manhattan
Great service! The best advisor in Frank DeLuca! He's the best, helped me after the sale. Will be sending business to Frank, for sure!
Always very helpful and offer great service. They truly take a genuine interest in you as a customer and a person. Would not hesitate to recommend Frank and the dealership.
My recent experience with Frank DeLuca is one I will never forget. He went above and beyond and assisted me with a service issue on my new G63. Frank’s product and company knowledge, upbeat attitude, and commitment to excellence is unsurpassed and made my life easier that day, and I look forward to being a lifelong customer of his.
I have been buying Mercedes or Lexus for 28 years in PA. Having just moved to Naples this year I was lucky enough to walk into the dealership and met Frank Deluca. He is the best salesman I have ever had. He knows his product inside and out. There was never any pressure to purchase. He gave us many options to consider. Every time since our purchase when I call him with any questions or issues, he always takes care of it immediately. He is a gentleman who cares about your experience. I would recommend him to everyone. I’m very lucky that Frank was my salesman!!!! Tom B
My second Mercedes Benz from Bonita Springs Mercedes. Frank is absolutely the best, he treats all his clients like family no matter how much the car is. The thing I appreciate the most about Frank is, he truly cares about his clients. I’ve known Frank for 3 years, and after he sold me my 1st car he always checked up to see how I was enjoying the car, always made sure I had a loaner if I was getting my car serviced. A lot of car dealers will sell you your car then forget about you. Not Frank he is always there if you have questions or need anything. So it was a no brainer to go back to him for my second lease. He made the lease process a breeze, enjoyable. I highly recommend going to Frank at Mercedes Benz of Bonita Springs for all your Mercedes needs, and since you will be treated like family, his new name for me is Uncle Frank!!
I want to thank Frank Deluca and Mercedes Benz of Bonita for the hard work and service that you guys put into this deal to make it happen. Frank went above and beyond our expectations he had the car picked up from Texas delivered to Bonita, he picked up our car for the trade-in delivered the car to us then picked it up to have it matted specially coated. Then Frank dropped it off to a private 72 hour 18 wheeler that’s covered and we will have our baby in 72 hours. where else can you go to beat that service thanks Guys!
Stopped in with my ‘17 C-Class for some basic maintenance and a wash, while waiting my sales consultant Frank DeLuca took what little free time I’m sure he has to discuss possibly trading in for the new A-Class I really like. It wasn’t in the cards this time around, but as always Frank was beyond knowledgeable, helpful, and professional. More so, the service was fast, precise, and very professional as well. There are Mercedes-Benz dealers all over, but this one continues to prove to be a gem.
Just bought another G Wagon from Frank Deluca and it was another great experience!! I highly recommend this dealership and Frankk Deluca. You won’t be disappointed
Stopped in to check the inventory and see if they had anything for me within my budget. I was greeted by Frank DeLuca immediately and professionally and from there it was a first class experience. He brought me through my different options and did everything he could to get me into a car. Knowing very well there were more prospective buyers out there other than me that definitely had a larger budget and were ready to by now, Frank made me feel completely comfortable and I was not made to feel rushed or like I was wasting his time at all. Even the front desk staff was extremely professional and friendly, and I have a clear road map of what I need to do in order to get into a new car thanks to Frank. As far as my next car purchase is concerned I certainly will not be looking anywhere else but Mercedes of Bonita Springs.
My friend Chris referred me to Frank. He was great. I set up a time to come in, found exactly what we wanted, and made a deal the same day. Great deal and he took great care of use. We highly recommend working with him. There is no doubt we will be back
Frank DeLuca was a professional salesman. He never pressured us. He walked through it all with honesty. He went far and above a salesman. I would recommend this dealership. Highly recommend Frank DeLuca. The man works hard for the customer. Great guy. Go Frank.
I had the opportunity to do a lease swap on my GLC300. Since this was my first swap, and my sales consultant, Frank DeLuca walked me thru the whole process and it was problem free. So, whether you need to buy, lease, or get out of your lease, Frank's expertise will prevail in any scenario. I Highly recommend Frank!
My wife and I visited other MB dealerships and they don’t compare to Bonita Springs. The process here is enjoyable! Frank is hands down the best sales rep I have ever purchased a car from! Thanks for a great experience!
Once again we could not be more pleased with Mr. Frank Deluca. He continues to go above and beyond to make our experience a wonderful one. He went out of his way to personally deliver our car to us! We are proud to now call him our friend after having worked with him on multiple deals!! Thank hi Mr. Deluca!!!!
Another great experience here at MB of Bonita Springs. The staff here really makes you feel welcome upon arrival and throughout the whole experience. I would like to say thank you to Frank Deluca, he’s always there to answer questions and put in that extra effort to help you out. He is especially good at keeping you in the loop when it comes to your vehicle and its progress. Whatever it may be.
My wife and I recently purchased a Mercedes Benz from MB of Bonita Springs. Frank DeLuca was wonderful to work with and made the entire process very simple, easy, and efficient. We left with a beautiful S-Class and couldn't be happier!!
From the minute I walked into the car dealership, the service, at every level was second to none. Mr. Deluca is an amazing salesman with extensive knowledge. He goes above and beyond professionalism. It was the best experience I’ve ever had one buying a car.
Would recommend the Dealership and certainly Frank DeLuca top shelf sales and service, very knowledgeable and made you feel comfortable, best dealership in Florida hats off to the entire staff
Frank always puts you first I buy a lot of cars and frank is the best there is. Absolutely professional and courteous, he always makes you Always feel special
My car purchase through Frank DeLuca at Mercedes Benz of Bonita Springs could not have been more pleasant, start to finish. Before purchasing my E 300 I visited various local Mercedes dealerships. No dealership stood above Mercedes Benz of Bonita Springs or their premier sales consultant Frank DeLuca! Throughout the negotiating process, I always felt Frank was in my corner, working hard on my behalf. In addition to appreciating getting a good deal with Frank, you will no doubt also be appreciative of Frank’s car knowledge, customer care, and excellent demeanor!
It is hard to express just how AMAZING Frank DeLuca and the entire team at Mercedes Benz of Bonita Springs is! I was immediately impressed by how friendly the staff was, which put me at ease. Frank guided me through the process with absolute professionalism, making what I thought would be a nerve racking experience really enjoyable. This dealership provides excellent service and pricing. I love my new Mercedes! Thank you Frank and Lenny!!
First new Mercedes Benz for my family and Frank Deluca and his team made every step of this transaction an absolute pleasure! Highly recommend this dealership.
Just purchased my third Mercedes from Frank Deluca at this dealership. Frank is the best! I highly recommend Frank Deluca and this dealership. My experience could not have been better.
So I walk into Mercedes Benz of Bonita Springs about a year ago to service my SLK-350 and I notice a guy near the customer lounge that looks familiar... Turns out after a brief conversation we discover we know each other from back in the day in Brooklyn, NY! Frank’s brother was someone that I knew from around the way, and Frank’s Dad owned the Funeral Home on Bay Parkway, where I held the services for my Mom when she passed away in 99. His Dad was an absolute gentleman back then, and Frank inherited the gene! Long story short, after some fun moments over the past year, every now & again, my wife suddenly says she wants a new car. She liked the CLA-250. I call Frank. Less than 2 hours later, my wife is smiling ear to ear in her new ride, and I’m a hero! If you want a new Mercedes, there is only 1 person to see. Frank. Period, the end. You won’t be disappointed. Brooklyn Strong, now in Naples, now & forever...
The minute we arrived in the service bay we were greeted with a friendly face! Everyone here is always considerate and caring about your vehicle needs. It's always a pleasure dealing with Mercedes Benz of Bonita Springs!
He was true to his word. He greeted me with a warm welcome Monday morning and was true to his word. Best experience I’ve had at a dealership. A real stand up guy
Bought a car from Frank Deluca. Worked with him on the phone first, then drove 6 hours to buy a car. Was worth the drive. would recommend him without reservation.
Frank Deluca and joe Irpino were informative and made our experience Stress free and would definitely go there again for another car We love our new car and tell everyone How great we were treated.
I have now bought 2 cars from Frank DeLuca. He makes the process easy and fair. Any service issues after the sale have been taken care of super fast. Frank is a real professional..!!
I have been working with Frank for the past week. His knowledge and professionalism is by far the best I have encountered. From the available options to the extent of the warranty, he was always there to answer my questions. I hope to work again with Frank and would highly recommend him.
I bought a car from Frank Deluca it was exactly what my wife wanted. He so professional, and knowledgeale on what we needed. This was the second car in two years that we purchased a car from Frank. I can’t wait to purchase my next car. He is the best.
Third time I've worked with Frank and will continue to do so. He provides great service and ensures I'm happy a happy customer.
I highly recommend Frank DeLuca when you are in the market for a new or pre-owned vehicle. He is very knowledgeable on all M Benz models and clearly can help you meet your needs when shopping for your new car. Even after the sale is complete, he will be there to help with anything additional that you may need. Truly customer service at its best. A wonderful person to work with through your sale and beyond.
I was introduced by a service writer Shawn. I was working with Frank for about 3 months on the 2 door coupe. He finally called me and came I came in and looked at it. Gave me a great price and I bought it.. I recommend Frank DeLuca and Mercedes Benz of Bonita springs
Frank makes the entire purchasing process efficient and seamless. He is very knowledgeable about the vehicles he sells and aims to please, assuring that the buyer is entirely satisfied. I highly recommend dealing with him.
I scheduled my S550 for service. The routine service was completely quickly, but there was a misunderstanding on dealing with some minor scratches. While in the dealership, our salesman Frank DeLuca saw me and came right over. He wanted to make sure everything was going well. When I explained about the scratches, he quickly jumped in and got the issue fixed immediately! I was blown away. Frank is one of a kind. Buy your next car at Mercedes-Benz of Bonita Springs and ask for Frank!!!!
Our sales consultant Frank who has always been there when we needed him performed 100% again . He looked at our problem , Got us a loaner to drive , worked with service to get the tire problem resolved and as usual made us very happy that we had leased our car from Bonita Mercedes . . The third one actually . Reg Buxton
I’ve bought several cars from Frank DeLuca and always find him to be professional and trustworthy. I highly recommend Frank and Bonfta Springs Mercedes to my friends and family Joseph Irpino in finance is a true professional and is always a pleasure to work with.
From the moment we were introduced to Frank DeLuca our experience was seamless. Every detail promised was taken care of including phone calls. Could not have been more pleased.
This is the 7th car i've purchased from Frank De Lucas in the past 2 months and as always I was treated perfect … This particular car was not certified and I choose to buy a extended warranty , long story short the brakes felt soft so to speak I called frank and he said bring it in the next day at 7:30 by 10 am I was done.It was a simple adjustment but the tech took a very close look and found a little bit of wear he didn't like on the one rotors so to my surprise they put all new rotors and brake pads on … I asked why they just didn't fix what was just the one and there answer to me was we value our customers lives more then money and they wanted to insure the entire brake system was NEW . Very impressive to say the least.. The warranty would have covered the one but they took it upon themselves to do all at there expense.. The tech that worked on my car was fantastic.Thank You guys .. This dealership goes over and beyond like no other... TY Again .. KR
Frank DeLuca pays attention to detail. We were looking to upgrade to a specific vehicle, When that vehicle came in he called us and in a few hrs we were driving away. So happy with all the professionalism of everyone at Mercedes Benz of Bonita! Stacy
If you’re looking to buy a beautiful MERCEDES BENZ, please call/ask for Frank Deluca...He will always take great care of you..Best In Class! And then when you need your vehicle serviced...you will be in great hands....Outstanding Service!
I’M GOING TO KEEP THIS SIMPLE PEOPLE #1- Frank De Luca #1 Joe Irpino #1 Moses #1 Rod Reese THESE ARE THE PEOPLE ... YOU WANT THE BEST ? THESES ARE THE MEN, PLAIN AND SIMPLE.
Frank was so wonderful and professional, that I drove all the way up to Naples, Florida from Miami. He's honest, knowledgeable, professional and has the best customer service I've ever experienced in this type of business. Highly recommend him! Top notch in every regard and each step of the process.
A Mercedes owner recommended this dealership because of the good experience he had. He recommended the salesman, Frank Deluca, whom I bought my vehicle from. He listened to my needs and recommended the car for me. We negotiated a hassle free price and closed the deal, It was really that simple. My salesman introduced me to the service department and they were just as amazing as the rest of the staff I worked with. This is definitely the dealership you want to be associated with for the purchase of your Mercedes.
Just recently bought another new 2018 Sclass cabriolet from Frank. , the sales and service experience from This dealership always makes me feel like a King. Honestly a always a great experience. Thank you
Best dealership around. Love dealing with frank he makes the car buying experience easy and enjoyable. Highly recommend this dealership and frank to anyone looking for a vehicle.
A mutual friend introduced me to Frank and I'm so glad they did! I needed a new car and Frank helped me customize my e53 amg convertible and I'm in love with it! He was very helpful through the entire process. I would highly recommend going to see Frank for all your Mercedes-benz car needs!
Highly recommend Frank DeLuca without reservation. Extremely knowledgeable and professional. Pleasure to deal with. Frank does what’s necessary to get the deal done. Great experience working with Frank and the people at Bonita Mercedes. Service staff also excellent.
I met Frank as we shared the same client. Our client bought a brand new 2019 CLS450 but it needed a little bit of a upgrade on the audio side. Our client ended up coming to my shop Devine Concepts which is right around the corner from the dealership. Frank help me understand the clients needs and the level of execution that needed to be provided. Together we worked out a solution that worked perfect for the client and his expectations were far exceeded. I would recommend anyone looking for a new or used vehicle to Frank, he treats you like family, listens to what your needs and expectations are and then exceeds them!!
We met a salesman who is an old friend of an old friend of ours. He found the car we were looking for and took very good care of us. We would recommend your dealership to anyone who is interested in purchasing a Mercedes.
I spoke with Josh to close the deal on the car and he was out the next day. I work with Frank once I got on site and Frank did a thorough review of the options and was very professional. I would definitely recommend this dealership to future Mercedes owners.
Frank is amazing, took care of all my needs and the customer service is amazing! I recommend Frank all the time for any kind of Mercedes sales !
This was not my first experience at the store and it most definitely will not be my last! Everything is always first class, from the appearance of the store to the staff from the moment you walk in until the time you leave is second to none! My only complaint is that I cannot buy a car every other week just to enjoy this experience more often. Frank made the buying experience so pleasant, Armando had all of the finance papers in order so it went efficiently and quickly. Moises was quite knowledgeable and patient in teaching me every detail of the vehicle and showing me how to work all of the new features. As always, Jeff Wolfson oversaw everything to ensure my repeated pleasant experience! There is a reason I keep coming back!
I’ve been doing business with Frank for the last 5 years and never have I walked out of the dealer with a frown on my face , ALL SMILES .. another successful deal done by none other than Mr.DeLuca ! Thanks for everything.
As part of the lease transfer Frank was very professional, reliable & provided the information and follow up to ensure I'll get the car on-time. In addition, he ensure the car is clean, ready to deliver with high satisfaction. Thank you! Ofer Sela